Orders arriving in Shopify should appear in your ERP automatically. Stock should update in near real time. Despatch events should flow back without anyone pressing a button.
"Someone re-keys every order into the ERP every morning."
Slow, error-prone and the first thing that breaks when they're on leave.
Every order lands in your ERP automatically, paid, validated, mapped and created, before that person gets to their desk.
"Shopify stock is never right. Customers order things we don't have."
Stock sync that isn't automatic means overselling, refunds, and bad reviews.
Supply Lens keeps ERP stock levels pushing to your storefront continuously, so what customers see is always accurate.
"Tracking numbers never make it back to Shopify."
Fulfilment events that don't flow back create support tickets that didn't need to exist.
Despatch events flow from your 3PL or ERP back to Shopify automatically, so fulfilment is confirmed, the customer is notified and the ticket is avoided.
Supply Lens is configured to match how your business actually works, not the other way round.
Tell us your storefront and ERP. We'll show you the exact connection, what data flows and what it takes to go live.