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Henderson Foodservice Direct connection · Foodservice Distribution Last reviewed: August 2026
🇬🇧 NI 🇮🇪 ROI Direct

Henderson billing,
working in the background.

Supply Lens automates supplier billing to Henderson Foodservice. Invoices and credit notes are generated from your ERP, validated against your agreed terms and transmitted over a direct connection, with the right supplier and depot references applied on every document.

Invoices out
Raised from your ERP automatically
Every invoice is generated, checked and sent without anyone rekeying it
Direct connection
Nothing to set up on your side
Direct link to Henderson's gateway, set up and maintained by us
NI & ROI
Both markets on one connection
Sterling and euro handled, with the right entity and tax treatment per market
99.9%
Uptime SLA
Monitored around the clock, helping keep documents within transmission windows
Supply Lens · Henderson Live Flow Live
Invoice INV-51204 raised in ERP NI depot · 26 lines · account reference resolved RAISED
EANs mapped · depot resolved Depot matched · supplier code confirmed · pricing applied PROCESSING
Invoice validated Agreed terms confirmed · totals and tax checked · ready to send CHECKED
Invoice transmitted to Henderson £5,318.40 · confirmed received SENT
Credit note raised and sent 2× returned line · matched to INV-51204 CREDIT
Henderson-Specific Requirements

Invoices and credits out.
The detail is in the rules.

Billing Henderson looks straightforward on paper. The work is in the depot references, the two market entities, the agreed terms behind every line and the format Henderson expect each document to follow. Get any of it wrong and the invoice sits unpaid. Supply Lens is configured for those rules out of the box.

Direct connection

Henderson receive supplier documents through a direct connection. Supply Lens manages the certificates, the partner profile and the gateway on your behalf, so you have no gateway of your own to build, run or maintain.

Two markets, one connection

Henderson Foodservice trades across Northern Ireland and the Republic of Ireland, and the two are not interchangeable. Supply Lens bills each to the right entity with the correct currency and tax treatment, so sterling and euro business stays separate in your books without a second connection to maintain.

EAN to item code mapping

Henderson identify products by GS1 EAN and their own product reference. Supply Lens maintains a cross-reference table mapping both to your item codes, so every invoice line carries the identifier Henderson expect rather than your internal code.

Invoice tolerance rules

Henderson match invoices on price and quantity before they will pay. Supply Lens validates each invoice against your agreed terms before transmission, flagging any discrepancy for review rather than sending it and having it queried or held weeks later.

Depot references

Henderson Foodservice supplies hospitality and foodservice customers from depots across both markets. Supply Lens maps every active depot to the right reference on the invoice, so billing lands against the correct account without anyone looking up a code by hand.

Credit notes accepted

Most retailers will not take a credit note over the connection, so suppliers end up raising them by hand. Henderson do accept them. Supply Lens matches each credit against the original invoice and sends it through the same flow, so returns, short deliveries and price corrections settle without a manual process running alongside.

Document Flow

Every invoice.
Every credit.
Automatically.

Supply Lens handles Henderson billing end to end, so documents are produced and transmitted automatically, without manual rekeying.

  • Invoices generated from your ERP as soon as the sale is recorded
  • Every invoice pre-validated against your agreed Henderson terms before transmission
  • Credit notes raised, matched to the original invoice and transmitted through the same connection
  • Depot, market and pricing rules applied per document automatically
  • All Henderson-specific document structures generated correctly without your team seeing the format
Henderson document cycle
Invoice (pre-validated) OUTBOUND
Henderson
Credit Note OUTBOUND
Henderson
What's mapped automatically
Henderson reference Resolved automatically
Depot references
Pre-loaded
Product EANs and Henderson product references
Resolved per order
Agreed terms and promotional pricing
Applied per line
Tax and currency
Per market: GBP / EUR
Configuration

Configured for Henderson.
Connected to your
system.

Supply Lens holds Henderson's rules and the connection itself so you don't have to. Your team provides credentials, product mappings and the agreed terms. Everything else lives in the Supply Lens layer.

1

Henderson supplier onboarding

Your Henderson supplier code, GLN and trading partner profile registered with Henderson's gateway. Supply Lens manages the connection identifiers and certificates, so there is no setup needed your side.

2

EAN and product cross-reference

Henderson EANs and product references mapped to your item codes. Pack-size variants, promotional lines and multi-pack SKUs are handled automatically once their cross-reference is established.

3

Depot and entity mapping

Each Henderson depot reference mapped to the matching customer account in your ERP, with NI and ROI billing routed to the right entity and currency.

4

Tolerance, pricing and credits

Your agreed Henderson terms registered for invoice validation. Pricing rules applied per supplier agreement, and credit notes matched to the invoice they correct, so discrepancies surface your side first.

EAN → item code cross-reference
Henderson reference Your item code
50142880031001 AMB-BEAN-400G
50142880031002 AMB-SOUP-400G
50142880031003 CHL-CHED-200G
prd:6620418-A SUPP-BW-6620418
Invoice generation
From ERP
ON
Depot resolution
Per document
ON
Invoice validation
Agreed terms check
ON
Invoice out
Direct connection
ON
Credit notes
Matched to invoice
ON
Exception queue
Email + dashboard
CONFIG
Henderson Edge Cases

The situations that
catch suppliers out.

Supply Lens handles the scenarios that typically cause invoices to be queried, held or left unpaid in the Henderson flow.

"Our NI and ROI Henderson billing keeps landing in the same place and the VAT is wrong."

Each market is resolved before anything is sent. Supply Lens reads the source document, works out which depot and market the sale belongs to and applies the matching entity, currency and tax treatment, so sterling and euro business never has to be untangled after the fact.

"An invoice sat unpaid for six weeks because a price was a few cent off the agreed terms."

Invoice values are validated against your agreed Henderson terms before submission. Discrepancies are flagged before the invoice is sent, giving your team a chance to correct or query rather than discovering the problem when the payment does not arrive.

"We short-delivered two lines and the credit note is being raised by hand outside the system."

Henderson accept credit notes over the connection, so there is no need for a manual process alongside. Supply Lens matches the credit to the invoice it corrects, applies the same validation the invoice went through and transmits it through the same flow. Returns, short deliveries and price corrections all settle the same way.

"We added a new line and the invoice went out with our internal code instead of the Henderson reference."

Unmapped products go to an exception queue before transmission rather than being sent with the wrong identifier. Your team is notified with the full context, the mapping is added and the invoice is re-triggered. Nothing reaches Henderson in a state they will query.

Getting Set Up

What you need to
go live with Henderson.

Henderson onboarding involves their supplier team, the connection setup and your internal product and pricing data. Supply Lens manages the configuration, the gateway and the format conversion. You provide the inputs.

  • Henderson supplier code and any associated GLNs
  • Product EAN list with your internal item codes
  • Henderson product reference cross-reference where used
  • Depot and account list for both markets
  • Agreed Henderson terms for invoice validation
  • Credit note approval process and who raises them
  • ERP or IMS credentials (Unleashed, Enterpryze or other)
  • Sample Henderson invoice layouts where available
  • Tolerance rules confirmation per supplier agreement
Typical delivery timeline
Day 1

Supplier data & credentials

Henderson supplier code, GLNs, ERP credentials and agreed terms received

Day 2–3

Mappings built

EAN cross-reference, depot mapping and pricing configuration completed in staging

Day 4–5

End-to-end test

Test invoice and credit note generated and validated against Henderson's specification

Live ✓

Go live

Production enabled, first live Henderson invoice transmitted end-to-end

ERP & IMS Connections

Connect Henderson to your back-office system.

Supply Lens generates Henderson invoices straight from Unleashed, Enterpryze or other connected ERPs with the right item codes, document series and depot references.

Ready to automate
your Henderson billing?

Most suppliers are live within five days. No long contracts, nothing to set up on your side. We handle the Henderson-specific configuration, you confirm the mappings.