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Etos Direct connection · Health & Personal Care Last reviewed: August 2026
🇳🇱 Netherlands Direct

Etos EDI,
working in the background.

Supply Lens automates the full Etos document cycle. Purchase orders in, application acknowledgements back, despatch advice and invoices out, all transmitted directly and mapped to your ERP or IMS with the right location codes, supplier IDs and Etos tolerance rules built in.

Orders in
Purchase orders handled automatically
Every Etos PO lands in your ERP without rekeying
Direct connection
Nothing to set up on your side
Direct link to Etos's gateway, set up and maintained by us
Fewer deductions
Invoices checked before they're sent
Validated against your agreed Etos tolerance rules before transmission
99.9%
Uptime SLA
Monitored around the clock, helping keep documents within transmission windows
Supply Lens · Etos Live Flow Live
Etos PO ETS-2026-71204 received purchase order via direct connection · 48× line A · 24× line B · location resolved PO IN
Acknowledgement returned All lines acceptable · supplier code confirmed · no exceptions raised ACK SENT
Sales order SO-22184 created ERP / IMS · 72 units · ref ETS-2026-71204 CREATED
Despatch advice transmitted 72 units despatched · BOL #4471092 · expected arrival window confirmed ASN OUT
Invoice transmitted to Etos €2,948.40 · invoice INV-22184 validated against PO and confirmed received SENT
Etos-Specific Requirements

A four-message flow,
handled end to end.

Etos runs a richer EDI cycle than most UK retailers ask for: orders in, application acknowledgements back, despatch advice on shipment, invoice on completion. The work is in keeping those four messages aligned to the same PO, the same supplier code, the same location and the same agreed price. Supply Lens is configured for every rule Etos enforces.

Direct connection

Etos receives supplier documents through a direct connection. Supply Lens manages the certificates, the partner profile and the gateway on your behalf, so you have no gateway of your own to build, run or maintain.

A four-message flow

Etos runs a richer flow than UK retail typically demands: orders in, acknowledgements back, despatch advices and invoices out. Supply Lens generates and reads every structure correctly, so the format stays invisible from your ERP's point of view.

EAN to item code mapping

Etos identifies products by GS1 EAN and an internal article reference. Supply Lens maintains a cross-reference table mapping both to your own item codes, so the PO lands correctly in your ERP regardless of which identifier Etos sends.

Invoice tolerance rules

Etos applies strict invoice matching on price and quantity. Supply Lens validates the invoice against the originating PO and your agreed cost list before transmission, flagging any discrepancy for review rather than sending it and risking a deduction later.

Distribution centre routing

Each Etos PO names a destination DC by code. Supply Lens maps every active Etos location to the correct routing in your warehouse system, so the order lands against the right depot in your ERP without rekeying.

Despatch advice timing

Etos expects the despatch advice before goods arrive at the destination, not after. Supply Lens triggers despatch advice the moment your warehouse confirms the load is despatched, so the ASN consistently lands inside Etos's expected window with the matching PO reference.

Document Flow

Every document.
Every direction.
Automatically.

Supply Lens handles the full Etos document set inbound and outbound, so documents are produced and transmitted automatically, without manual rekeying.

  • Purchase orders received and validated against your supplier profile
  • Acknowledgements returned automatically when an order is accepted or queried
  • Despatch advice transmitted on confirmed despatch with the matching PO reference
  • Invoices pre-validated against the PO and your agreed Etos cost list before transmission
  • Credit notes raised and transmitted when returns or adjustments occur
  • All Etos-specific document structures generated and read correctly without your team seeing the format
Etos document cycle
Purchase Order INBOUND
Etos
Application Acknowledgement ACK
Etos
Despatch Advice OUTBOUND
Etos
Invoice (pre-validated) OUTBOUND
Etos
Credit Note OPTIONAL
Etos
What's mapped automatically
Etos reference Resolved automatically
DC location codes
Pre-loaded
Product EANs and article references
Resolved per order
Cost list and promotional pricing
Applied per line
Tax and currency
Per agreement
Configuration

Configured for Etos.
Connected to your
system.

Supply Lens holds Etos's rules and the connection itself so you don't have to. Your team provides credentials, product mappings and the agreed cost list. Everything else lives in the Supply Lens layer.

1

Etos supplier onboarding

Your Etos supplier code, GLN and trading partner profile registered with Etos's gateway. Supply Lens manages the connection identifiers and certificates, so there is no setup needed your side.

2

EAN and article cross-reference

Etos EANs and article references mapped to your item codes. Pack-size variants, promotional lines and multi-pack SKUs are handled automatically once their cross-reference is established.

3

DC routing and entity mapping

Each Etos DC code mapped to your correct warehouse, customer account or entity in your ERP, so orders route cleanly to the right despatch point on receipt.

4

Tolerance and pricing rules

Your agreed Etos cost list registered for invoice validation. Tolerance rules applied per supplier agreement, so price discrepancies surface your side first.

EAN → item code cross-reference
Etos reference Your item code
8712588204113 SHM-VOL-300ML
8712588204120 CON-MOIST-300ML
8712588204137 BDY-LOT-400ML
art:5520093-A SUPP-ET-5520093
Order ingest
Direct connection
ON
Acknowledgement
On accept or query
ON
Despatch advice out
On confirmed despatch
ON
Invoice out
PO-validated
ON
Cost list
Per-line pricing
CONFIG
Exception queue
Email + dashboard
CONFIG
Etos Edge Cases

The situations that
catch suppliers out.

Supply Lens handles the scenarios that typically cause invoice rejections, deductions or document mismatches in the Etos flow.

"Etos expect an acknowledgement back for every order and our ERP cannot generate one."

The acknowledgement is generated in the Supply Lens layer rather than your ERP. When an order is accepted or queried, Supply Lens builds the response and returns it inside the window Etos expect, with the right reference back to the originating purchase order. Your ERP never has to learn the format.

"The despatch advice we send doesn't always match the invoice that follows. Etos keep flagging us for it."

The despatch advice and the invoice are both generated against the same originating purchase order and the same despatch event in your ERP. Quantities, line totals and order references stay aligned by construction, so Etos see a consistent despatch advice and invoice for every shipment.

"Etos deducted against an invoice because the unit price was a few cents off the agreed cost list."

Invoice values are validated against the originating PO and your agreed Etos cost list before submission. Discrepancies are flagged before the invoice is sent, giving your team a chance to correct or query rather than receive an Etos deduction weeks later.

"A new Etos EAN started arriving and our system rejected the order because the product wasn't mapped."

Unrecognised EANs go to an exception queue immediately. The PO is held, your team is notified with the full Etos context, the mapping is added and the order is re-triggered. No silent drop, no late invoice, no missed delivery window.

Getting Set Up

What you need to
go live with Etos.

Etos onboarding involves their supplier team, the connection setup and your internal product and pricing data. Supply Lens manages the configuration, the gateway and the format conversion. You provide the inputs.

  • Etos supplier code and any associated GLNs
  • Product EAN list with your internal item codes
  • Etos article reference cross-reference where used
  • Active location routing confirmation
  • Agreed Etos cost list for invoice validation
  • Despatch event integration with your warehouse system for despatch advice triggering
  • ERP or IMS credentials (Unleashed, Enterpryze or other)
  • Sample Etos POs in purchase order format where available
  • Tolerance rules confirmation per supplier agreement
Typical delivery timeline
Day 1

Supplier data & credentials

Etos supplier code, GLNs, ERP credentials and cost list received

Day 2–3

Mappings built

EAN cross-reference, DC routing and pricing configuration completed in staging

Day 4–5

End-to-end test

Test purchase order processed, acknowledgement returned, despatch advice and invoice generated and validated against the Etos specification

Live ✓

Go live

Production enabled, first live Etos PO processed end-to-end

ERP & IMS Connections

Connect Etos to your back-office system.

Supply Lens routes Etos POs directly into Unleashed, Enterpryze or other connected ERPs with the right item codes, document series and DC routing.

Ready to automate
your Etos EDI?

Most suppliers are live within five days. No long contracts, nothing to set up on your side. We handle the Etos-specific configuration, you confirm the mappings.