Oracle NetSuite holds your finance, inventory and orders. Supply Lens connects it to your storefronts, marketplaces, warehouses and trading partners, so sales orders, purchase orders, invoices, stock and despatches move between them without anyone rekeying.
Supply Lens sits around NetSuite, moving orders in from your channels and pushing stock, invoices and despatches back out, so your ERP and everything connected to it stay aligned.
NetSuite is where the numbers should be true. Everything either feeds it or reads from it, and the integration's job is to keep that direction of travel clear rather than letting two systems both think they are in charge.
Four routes cover most of what we build. Each has its own page with the flow set out step by step.
Orders land in NetSuite with the customer matched, tax treated correctly and bundles split into components. Stock and fulfilment status go back the other way.
See the flow →Multi-store and multi-currency Magento setups mapped onto the right NetSuite subsidiary, with customer groups and tiered pricing respected.
See the flow →Retailer orders arriving as NetSuite sales orders, with despatch confirmations and invoices going back to the retailer's timescales and agreed rules.
See the flow →Orders released to the warehouse, then picked, packed and confirmed back with tracking. Stock reconciled so NetSuite and the 3PL agree.
See the flow →Tax codes, multi-company setups and mismatched records are where most connections fall over. These are the four we hear about most, in the words customers use.
Each channel is mapped to the right company, dimension and location at the Supply Lens layer, so every order lands in the correct place rather than a catch-all account.
Tax codes are resolved per channel and per market before the order is posted, so VAT is right on the way in rather than corrected by hand later.
Unmatched items are caught before posting. The order goes to an exception queue with a clear note, so nothing is guessed at or created by accident.
NetSuite is treated as the system of record for the fields you choose, so there is one source of truth and updates never overwrite each other.
Supply Lens handles the connection and the mapping. You provide access to NetSuite and confirm how your channels, companies and products map. Agreeing that is what takes the time, and it is worth doing properly.
Tell us which systems you are running and what is still being done by hand. Twenty minutes is usually enough to size it.