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How-to guides, product updates and practical thinking on connected commerce, EDI, ERP automation and the operational layers that hold it all together.

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Chris
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Steve
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Prospects
"The pain points are almost identical, call after call."
Inside Supply Lens
Five things every e-commerce brand says on their first call with us
After shadowing a series of discovery calls, one thing became impossible to ignore: the pain points are almost identical, call after call. If you've been quietly struggling with integration, this is your sign that you're not alone.
C
Chris, Supply Lens team
7 min read
March 2026
Recent articles
Explainer · E-invoicing
Peppol for Xero: what is built in and what is not
Xero has native e-invoicing in some regions and not others. What UK businesses need on top of Xero, and the four data checks worth doing now.
8 min · August 2026
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Explainer · E-invoicing
Peppol for QuickBooks: the UK position
Only some QuickBooks transactions belong on the network at all. Which ones qualify, where the customer list bites and what to fix first.
8 min · August 2026
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Technical · E-invoicing
Access Point and SMP explained
What actually happens when an invoice leaves your system: the lookup, the validation and the directory layer that makes the network work.
9 min · August 2026
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Explainer · E-invoicing
What is Peppol? A plain English explanation
What the network actually is, how an invoice gets from your system into your customer's, and whether the UK 2029 mandate applies to you yet.
7 min · August 2026
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White paper · EDI & retail
EDI integration for B2B e-commerce: what IT managers actually need to know
Syntax standards, compliance requirements, document flows, and why modern integration platforms change the implementation picture entirely.
10 min · March 2026
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EDI & retail
Modern EDI for UK SMBs: why the cost and complexity barrier has finally collapsed
Five-figure setup fees and six-week onboarding are legacy pricing for legacy infrastructure. Here's what's changed, and what it means for growing UK businesses.
7 min · March 2026
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Inside Supply Lens
What three years of building integration infrastructure actually teaches you
The architecture held up. What we underestimated was everything else. Six lessons from running real integrations for real businesses.
8 min · March 2026
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Operations
Stop managing orders manually. Here's what automating your OMS actually looks like.
Five layers make order management automation work. Most businesses only build one, and wonder why things still break.
6 min · March 2026
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Fulfilment
Moving to a 3PL? The integration questions your provider won't ask.
Order handoff, despatch confirmation, stock sync and the six things that break post-launch. What to configure before the first live order goes through.
8 min · March 2026
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Complete guide · EDI & retail
Peppol e-invoicing: everything you actually need to know
What Peppol is, how the four-corner model works, what documents it covers and what getting connected actually involves. No procurement-speak.
12 min · March 2026
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Integration strategy
Are you actually ready to integrate? 20 questions every ops team should answer first.
Most integration projects don't fail because of technology. They fail because nobody asked the right questions before the work started. Score yourself with the interactive checklist.
8 min · March 2026
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